Practice Mojo

My good friend and mentor Jim Rhode told me, "you need to look at this Practice Mojo (PM) program for your office."  He couldn't have been more right.  Practice Mojo automates our appointment confirmations, reminds our patients about their need for followup appointments and tells them when they are past due for ther cleanings.  It also allows patients we have seen to complete a survey about their experience in our office.

PM also tells our office about how well we are managing our recare schedule and gives us demographic information about our patients.  It allows us to send specialized messages to our patients through email, text messages, or customized message postcards.

Our experience with this program since inception has been excellent.  The first thing we noticed was the appreciation from our patients about enhanced communication.  Almost daily, we have a patient call us and tell us that they are surprised and impressed that we have sent them a text message to remind them of their appointment.  They actually take the time to call and tell us they are impressed!

Another patient called to let us know that the postcard we sent was "a cut above the other junk you get in the mail."

The surveys we have received to date have been 100%.  Now I know that it's not possible to have that track record continually, but it has been a great team encouragement to date.  The comments patients add to their surveys have been glowing.  Remarkably, the dental TEAM has been mentioned in nearly all of the comments.

Thanks Jim Rhode for a great recommendation.  Our patients and all of us here at the Jacobs Smile Center are encouraged by this new technology!

AACD Washington DC Lip Repositioning Lecture

Program attendees at the American Academy of Cosmetic Dentistry in Washington DC can click on the following link to view the powerpoint slides for Dr. Jacobs seminar.

Gummy Smile Repair With Lip Repositioning Surgery

Dr. Jacobs speaks on Thursday, May 3, 2012 in the Member Pearls section located adjacent to the Operatory of the Future in the Exhibit Hall.