Usually a picture is worth a thousand words, but this time a picture is worth a few more visits to the Liberty Hotel in Boston.
Paula and I just returned from Boston visiting our son Bryan for the 4th of July. We chose to stay at the Liberty Hotel which seemed aptly named for a visit during the Independence Day Holiday. When Paula made the reservations, she was asked what the occasion was for our visit. She mentioned that we were visiting our son who was attending the Harvard School of Dental Medicine.
On arrival in our hotel room, we were pleased to find a personal, hand-written note welcoming us to the Liberty Hotel and wishing us a nice time visiting with our son. Wow! That's customer service. About 15 minutes later, we realized this was only the beginning of our special experience in the Liberty. I looked over to the night stand, and saw a framed photo of the Harvard School of Dental Medicine propped in a prominent position. Now that was impressive. That is a quality of customer service that demands to be recognized.
The Liberty Hotel was a great place to stay. The staff was accommodating. The restaurant was fabulous, and they had a unique motif. Did I mention that the "Liberty" Hotel had at one time been a prison? Yes, if you're ever in the Boston area, I'd recommend you spend your weekend in this prison.
Kudos to the people at the Liberty Hotel in Boston. I guess a picture is worth . . . well, alot.
Your visit to the old prison now known as the Liberty Hotel sounds amazing! Isn't it great to know that customer service is alive and well in this wonderful old patriotic setting!
ReplyDeleteP.S. Thanks for the neat comment on my "tooth be known" post!
Paul -
ReplyDeleteWhat a great job putting this all together -
Did you get help from your mom, the writer? (Only kidding).
You can tell Coralie that my signing "Anonymous" when posting a comment after reading her blog was your favorite patient "Ellie." Ha!
I am introduced today to your fabulous blog! (by your fabulous mother!) I am more than impressed with all you do! Credit, of course to your life partner, Paula! You express so well your experiences and what you offer in your professional life! "Lip restructing"! Wow! Your creativity is showing!
ReplyDeleteLove you! Proud to call you my nephew!
Aunt Corinne