Usually a picture is worth a thousand words, but this time a picture is worth a few more visits to the Liberty Hotel in Boston.
Paula and I just returned from Boston visiting our son Bryan for the 4th of July. We chose to stay at the Liberty Hotel which seemed aptly named for a visit during the Independence Day Holiday. When Paula made the reservations, she was asked what the occasion was for our visit. She mentioned that we were visiting our son who was attending the Harvard School of Dental Medicine.
On arrival in our hotel room, we were pleased to find a personal, hand-written note welcoming us to the Liberty Hotel and wishing us a nice time visiting with our son. Wow! That's customer service. About 15 minutes later, we realized this was only the beginning of our special experience in the Liberty. I looked over to the night stand, and saw a framed photo of the Harvard School of Dental Medicine propped in a prominent position. Now that was impressive. That is a quality of customer service that demands to be recognized.
The Liberty Hotel was a great place to stay. The staff was accommodating. The restaurant was fabulous, and they had a unique motif. Did I mention that the "Liberty" Hotel had at one time been a prison? Yes, if you're ever in the Boston area, I'd recommend you spend your weekend in this prison.
Kudos to the people at the Liberty Hotel in Boston. I guess a picture is worth . . . well, alot.
